Questions about SimWallet.

Download the SimWallet app, choose your destination and data bundle, install your eSIM and activate upon arrival. Within approximately 3 minutes you are ready. Also helpful: if your bundle runs out, it will stop automatically. You are not tied to anything and only renew if you choose to.

SimWallet offers data-only services for both within the Netherlands and in countries and regions worldwide. In the Netherlands, you can opt for services with unlimited data, ideal for those who are frequently online. These are available for short periods, such as a day, but also for longer durations. Abroad, SimWallet provides data-only services tailored to the specific country or region you are visiting. These services are available with various durations and include a fixed amount of data, allowing you to maintain control over your usage while traveling.

A prepaid eSIM is useful when you need data on a device for a short period: for one day, several days, or a month. For example, if you want to test whether data on your smartwatch is useful, or if someone from abroad is visiting the Netherlands for a week. Or are you going abroad yourself? Then you can also use a SimWallet eSIM. Do you need data on a device for a longer period? Then it’s best to choose a SIM-only subscription with eSIM.

In the SimWallet app, more FAQs are answered. Do you need to get in touch with us? We can only help you if you send us a message through the app.

With the SimWallet app, you can purchase data-only bundles for the Netherlands as well as abroad. This way, you stay connected, even on holiday, without needing Wi-Fi or facing potential surprises from high roaming costs.

SimWallet works in the Netherlands and more than 140 countries worldwide, including Turkey, Morocco, USA, Mexico, Brazil, Canada, Australia, South Africa, Thailand, Indonesia, Japan, China, Egypt, Montenegro, Bosnia and Herzegovina, Suriname and the Netherlands Antilles. In addition, data bundles are also available for many European countries and regions worldwide, such as Asia, Europe and South America.

Yes, you can put multiple data-only bundles for different countries or regions onto a single eSIM. For example, you can add a United States bundle and a Canada pass to the same eSIM. You only install the eSIM once, and as soon as you are in a country for which you have a pass, it automatically works when you connect to the local mobile network.

The cheapest prepaid eSIM bundle you can purchase with SimWallet is a bundle of €2.50 for 1 day.

Your bundle will be activated as soon as you have completed your purchase and your eSIM connects to the Odido network or the network of our roaming partner. This is dependent on the data bundle you have selected.

If your phone supports dual-SIM, then yes, you can do this. You can leave your physical SIM card in your device and install an eSIM alongside it. This allows you, for example, to continue making calls with your physical SIM card while using the eSIM’s data bundle.

No, the SimWallet eSIM is a data-only eSIM. This means you are only purchasing GBs that allow you to use the internet. Therefore, you cannot make calls using this SIM card. However, you can make calls over the internet, such as with an app like WhatsApp.